All orders that are placed on this site are sent from our warehouse from Ukraine. To deliver parcels abroad, we cooperate with Ukrposhta - this is the Ukrainian national postal operator. The parcel will be delivered to the post office whose zip code you specified while placing the order. Shipment of paid orders takes up to 3-4 working days.

Parcels are normally delivered within 10-20 working days. In some cases, delivery might take longer. You can check average actual delivery terms for international parcels here. Attention! Due to Russia's military invasion of the territory of Ukraine, the delivery time for parcels has increased. For the same reason, we are currently unable to ship via DHL, EMS, FedEx.

Unfortunately, we can’t guarantee your parcel will be delivered within the given time slot, but we’ll do our best to ship the parcel as soon as possible and ensure the safety of goods using high quality packaging. Once the parcel’s been shipped, you’ll receive a tracking number to track your order here Ukrposhta Tracking or here 17TRACK.

Orders are shipped after upfront payment in full. You can learn about the payment methods here. Please note that if the parcel’s assessed value exceeds the tax threshold, extra duties might be imposed on the parcel when being imported into the country of destination. Below you can see the import tax threshold in some countries (the information might be outdated). 

United States - 800USD

Canada - 20CAD

European Union - 0EUR

Australia - 1000AUD

Mexico - 50USD

Brazil – 0USD